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Frequently Asked Questions
What services does Elevate provide?
Mobile Crisis response, Crisis Care Intervention, Medication Management, Substance Use Disorder Treatment (Strive Recovery), a Drop-In Center for peer support, PPSS (support for individuals with intellectual/developmental disabilities), Intensive Residential Support Homes (IRSH), and Assertive Community Treatment (ACT).
How do I access Mobile Crisis support?
Call or text 988 or contact Your Life Iowa and ask for a mobile crisis team to be sent to you. You can also call (855) 581-8111 or text (855) 895-8398.
Do I need insurance to receive services?
Give us a call to speak with our staff who can guide you with all the up-to-date information.
Which counties do you serve?
Black Hawk, Butler, Grundy, Tama, Mitchell, Floyd, Winneshiek, Allamakee, Chickasaw, Howard, Fayette, Clayton, Keokuk, Washington, Louisa, Des Moines, Lee, Henry, Jefferson, and Van Buren counties. ACT services are specifically available in the Southeast Iowa/Burlington area and Black Hawk County.
How do I schedule an appointment?
Call (833) 370-0719 or use the online “Request an Appointment” page. Walk-ins are also accepted.